Privacy Policy

1. Introduction

At David & Claire Toronto, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make a purchase, or contact our customer support.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you create an account, place an order, or contact us:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • IP address and browser information

  • Device and usage data, including activities on our website

3. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To confirm, prepare, and deliver your purchases.

  • Customer Support: To respond to inquiries, returns, and order-related issues.

  • Communication: To send you important updates, order confirmations, or promotional offers (only with your consent).

  • Website Improvement: To analyze traffic, improve performance, and optimize user experience.

  • Legal Compliance: To comply with tax, accounting, and regulatory obligations.

4. Sharing of Information

We only share your information with third parties when necessary to operate our business or comply with the law. This may include:

  • Payment processors (to securely handle transactions)

  • Shipping and logistics partners (to deliver your orders)

  • IT and analytics providers (to maintain and improve website functionality)

All third parties are required to respect the confidentiality of your data and may not use it for other purposes.

5. Data Retention

Your personal information will only be retained for as long as necessary to fulfill the purposes for which it was collected — including any legal, accounting, or reporting requirements.

When data is no longer needed, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyze website traffic, and personalize your shopping experience.

You can manage or disable cookies in your browser settings. Please note that some website features may not function properly if cookies are disabled.

7. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal information.

  • Correction: Request corrections to inaccurate or outdated data.

  • Deletion: Request the removal of your personal data from our systems.

  • Objection: Object to certain uses of your data (such as marketing).

  • Data Portability: Request that we transfer your information to another service provider.

To exercise any of these rights, please contact us via info@davidclairetoronto.com. We will respond within a reasonable timeframe in accordance with applicable data protection laws.

8. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. All payment data is encrypted and processed via secure third-party systems.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will always be posted on our website with an updated effective date.

10. Contact Information

For any questions, comments, or concerns regarding this Privacy Policy or how we handle your data, please contact us:

David & Claire Toronto
📧 info@davidclairetoronto.com
🕓 Mon – Fri: 09:00 AM – 06:00 PM
🕓 Sat – Sun: 10:00 AM – 05:00 PM