Terms & Conditions
1. Applicability
These Terms and Conditions apply to all purchases made through the official website of David & Claire Toronto.
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information regarding features, colors, and specifications.
However, typographical errors, inaccuracies, or omissions may occasionally occur.
We reserve the right to correct such errors at any time without prior notice.
3. Orders and Payments
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Orders will only be processed after full payment has been received.
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Payment methods may vary depending on the customer’s location and availability at checkout.
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Customers are responsible for verifying which payment methods are supported in their country or region.
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Once an order is placed, it cannot be modified or canceled once it has entered the processing stage.
4. Order Processing and Delivery
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Processing Time: 1–3 business days
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Shipping Time: 3–7 business days (depending on destination)
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All orders are shipped directly from our supplier located in China.
Please note that delivery times are estimates and may vary due to factors such as customs delays, courier handling, or high-demand seasons.
5. Returns and Cancellations
For detailed information on returning items or canceling an order, please refer to our [Return Policy].
All returns must comply with the terms and conditions specified in that policy.
6. Liability Disclaimer
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David & Claire Toronto is not responsible for any loss or damage during shipping once the tracking information shows the parcel as “delivered.”
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Customers are fully responsible for providing the correct and complete shipping address during checkout.
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We are not liable for packages lost due to incorrect or incomplete delivery details.
7. Intellectual Property Rights
All website content — including but not limited to text, product descriptions, logos, photos, graphics, and designs — is the intellectual property of David & Claire Toronto.
No material may be reproduced, copied, or distributed without prior written consent from David & Claire Toronto.
8. Complaints and Dispute Resolution
We value our customers and aim to resolve any issue quickly and fairly.
If you have a complaint or concern, please contact us in writing via info@davidclairetoronto.com.
We strive to respond to all complaints within 5 business days.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in The Netherlands.
10. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
📧 info@davidclairetoronto.com
🕓 Mon – Fri: 09:00 AM – 06:00 PM
🕓 Sat – Sun: 10:00 AM – 05:00 PM